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SHIPPING POLICY

DELIVERY

All Espiritu Nativo Jewelry is handmade to order. Therefore, we can only provide approximate shipping dates.

For all orders, please allow 6 to 8 business days for processing and 5 to 10 days for delivery.

Please, be aware that we cannot be held responsible for lost orders if you an incorrect mailing address is provided.

The customer is responsible for payment of any extra duties or taxes imposed by the destination country.

If your package is lost during shipping, we will do everything within our capacity to assist you. However, once packages are in transit, we can no longer be held responsible for their delivery.

If you have any questions or problems, please email info@espiritunativo.com and we will do our best to solve them.



RETURNS

All jewellery is handmade to order, please be mindful of this when you make your purchase. Any natural variations in the stones, color, shades, and other minor variations are unavoidable and considered unique.

If for any reason you are unhappy with your purchase, you may exchange it for store credit within 15 days of receiving your item. Please email info@espiritunativo.com in order to receive instructions regarding the return process.

Customers shall assume responsibility for returns shipping charge, using any method of their choice.

The following items are non-returnable:

  • All items purchased with a promotional discount code or purchased on sale.
  • All items that have been clearly worn and damaged by use. (Discretion on damage is ours alone.)